Creating a better experience

Archive for July 16th, 2010

Twitter Updates for 2010-07-16

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  • The current state of customer experience: Only 3% of firms are truly customer-centric « Temkin Group http://bit.ly/bHbO1f #
  • Cleveland Division of Water outlines plan to improve service, includes Virtual Hold option | cleveland.com http://bit.ly/aNW9t9 #

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July 16th, 2010 at 12:26 pm

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