Twitter Updates for 2010-03-10
- Five Reasons Companies Should Not Block Access to Social Networks http://adage.com/u/50QGja #
- Enterprise 2.0 - using social software to solve organizational problems #
- Better Business Bureau: Cell phone industry drew most complaints in 2009 - Yahoo! Tech - http://bit.ly/9yT2lJ #
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Twitter Updates for 2010-03-04
- People worldwide experience Virtual Hold - Scottish Power now using VH to improve customer service | Call Centre Helper http://bit.ly/blJOfu #
- Hold the Phones! Read about analyst Paul Stockford’s virtual queuing adventure (scroll down to find the article) http://bit.ly/9Hjxmy #
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Twitter Updates for 2010-03-03
- Scottish Power is using Virtual Hold software to improve the customer experience - http://bit.ly/arbhIz #cem #customerservice #
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Twitter Updates for 2010-03-02
- Congrats to @SouthwestAir for winning a 2010 CRM Service Elite award! - destinationCRM.com - http://bit.ly/bSo9MQ #
- KOB.com - Man racks up huge cell bill to claim unemployment http://bit.ly/9bcI99 #
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Twitter Updates for 2010-02-26
- It’s snowing like crazy at our Akron headquarters! #
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