Creating a better experience

Twitter Updates for 2010-07-30

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  • PPL Electric Utilities debuts virtual hold feature for improved customer service http://bit.ly/aWFnkD #

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July 30th, 2010 at 12:26 pm

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Twitter Updates for 2010-07-29

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  • Excited about @speechtek next week! Virtual Hold will be in the Genesys booth (413) showing off some cool stuff created w/ iCFD. #
  • The Contact Solutions Blog: Are you measuring your customer satisfaction with your IVR solution? http://bit.ly/9oA3nr #

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July 29th, 2010 at 12:26 pm

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Twitter Updates for 2010-07-27

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July 27th, 2010 at 12:26 pm

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Twitter Updates for 2010-07-24

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July 24th, 2010 at 12:26 pm

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Twitter Updates for 2010-07-23

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  • The host for the Virtual Hold blog is doing maintenance today, so we’re experiencing some down-time. Should be back up shortly. #

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July 23rd, 2010 at 12:26 pm

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